It starts at any time. The washer suddenly turns on the drain pump – and it won’t stop. No error code. Just a loud, constant humming. The only way to shut it off? Unplug it from the wall.
This can happen after a cycle, during a cycle, or even hours later when the machine is supposed to be off. It wakes people up in the middle of the night. And here’s the kicker – it won’t stop unless you kill the power.
This issue affects many Whirlpool-made washers, including Kenmore, Amana, and Maytag models – all built on the same electronic platform. And if you search online or call a typical repair company, they’ll probably tell you this: “Replace the control board.”
In many cases, this problem is best handled by a professional washer repair service rather than replacing the entire board.
🔍 What’s Actually Happening
What you’re seeing is a flood protection mode. The control board thinks something is wrong with the water level: either the level isn’t changing or water is entering the tub on its own. So the system turns on the drain pump – continuously – to prevent overflow.
And here’s the truth: on these washers, the water level sensor is not a separate part. It’s a small piezo chip soldered directly to the board.
🧪 What You Can Try Before Calling
Here are 3 things you can test:
- Reset: Hold Start/Pause for 3 seconds. If the pump shuts off but restarts within seconds – this is not a glitch. The board is actively draining.
- Calibration Mode: Rotate the dial: 1 left → 3 right → 1 left → 1 right (within 2 seconds). If lights start flashing, you’re in test mode. Rotate the dial 4 more times to the right until RINSE is lit, press Start, and let the cycle complete.
- Water supply check: Are both valves open? Normal pressure? If the washer can’t detect water entering, it might trigger protection mode.
⚠️ If Your Washer Starts Draining by Itself
Especially at night – unplug it and call a tech. Do not leave it powered unattended.
💸 What Most Services Will Tell You
Most repair companies will recommend replacing the entire control board. That’s fast and easy for them – but expensive for you.
A new board costs $350+, if it’s even available. Special order: $250–$280 + 1–2 week wait. Add labor and tax – and you’re close to the price of a new machine.
At this point, most customers give up.
🛠️ What We Do at EasyFix
We don’t replace the board. We repair it by replacing the actual water level chip.
This is a tiny 8-pin component (usually ADP51B62M02) that we unsolder and replace on-site, using precision tools.
Here’s how the process goes:
- Remove the board
- Desolder the bad sensor
- Solder the new chip
- Reinstall and run full test/calibration
💡 Total cost: $317 – parts, labor, tax, everything included. We’ll show you the damaged chip, explain the cause, and leave your board working like new – no shipping, no trash, no upsells.
💬 And here’s the bigger picture: $317 all-in is a much more reasonable price – around 50% of what a new washer would cost. But most importantly, your favorite washer will be back to normal again. And let’s not forget: discarded appliances = massive waste. Household trash is bad enough – but broken washers and dryers? That’s serious long-term pollution. Repairing saves money and the planet.
🔧 What Models Are Affected
Whirlpool-built units: Whirlpool, Kenmore, Maytag. Typical boards: W10685173 and similar. If the board has an integrated water sensor, chances are we can repair it.
📦 How Long It Takes
- Most repairs are done in one visit
- Sensor is in-stock, no need to wait
- Price is confirmed before work starts
- Warranty included on the chip and the repair
📞 When to Call
- Washer starts draining by itself, even when idle
- Reset doesn’t help
- Calibration doesn’t fix it
- Washer stuck in drain
📷 Send us a photo of your model/serial label – we’ll tell you if it’s repairable. Or just contact us here.
🔎 Exact Match Keywords
washer keeps draining • drain pump won’t stop • flood protection mode • water level sensor • board repair • washer drains by itself
❓ FAQ
Why is my washer draining by itself?
The board thinks water level is unstable. Often caused by a failed sensor chip.
Will calibration help?
Sometimes temporarily. But if the pump restarts – the sensor is gone.
Why do others replace the board?
Because it’s easier – but much more expensive. We fix it at component level.
How much is your repair? $317 total.
No surprises. Read more real repair cases here.
Do you take the washer with you?
No. We fix everything on-site, with parts we bring.
EasyFix provides honest local appliance repair service across Ridgefield, Vancouver, and Portland. See full service areas.
The EasyFix team 🤝
No Upsells. No Nonsense. Just Honest Work.
📍 Serving Ridgefield, Vancouver, Portland & Nearby.