Early morning service call for appliance repair in Vancouver WA — an LG front-load washer (model WM3700HWA) wouldn’t start and showed flashing DE1 and DE2 errors.
When your washing machine won’t start, and all you see is a flashing error code, laundry day comes to a screeching halt. That’s exactly what happened to a family in Vancouver, WA during an early-morning call last day. Their LG washer showed DE1 and DE2 errors and refused to begin any cycle. With multiple kids in the household, they needed a fast, real fix – not guesses.
⚠️ The Issue: LG Washer Showing DE1 & DE2
The customer’s LG front-load washer (model WM3700HWA) powered on but wouldn’t start washing. Instead, the display kept flashing DE1 and DE2, both pointing to a faulty door lock.
You can read more about these error codes and related problems on our LG washer repair service page.
🔧 Fast Diagnosis, Same-Day Repair
We arrived the next morning by 8:00 AM. After entering diagnostic mode and running a functional test, the problem was clear:
- The door lock assembly failed intermittently
- The control board couldn’t confirm the door was fully secured
- No signs of board or sensor issues — just the lock
✔️ On-the-spot estimate provided
✔️ Customer approved immediately
✔️ OEM door lock already in our service van
✔️ Part replaced same-day, no return trip needed
✔️ Full test cycles completed, washer running like new
“With a full household, this family couldn’t wait. They needed their laundry routine back on track today, and that’s exactly what we delivered.”
🧠 Why LG Door Locks Fail
While LG washers are known for their durability, the door lock assembly is a high-wear part. Over time, repeated slamming, voltage surges, or just regular use can cause the internal contacts to wear down or fail.
Once that happens, you get DE errors, cycles won’t start, or the machine just shuts down.
That’s why we only use genuine LG OEM parts — not “Amazon specials” or generic substitutes. A real repair needs real parts that last.
📋 Repair Overview
- Location: Vancouver, WA appliance repair
- Model: LG WM3700HWA
- Issue: DE1 / DE2 error, door won’t lock properly
- Fix: Installed OEM door lock assembly
- Response time: Same-day service, arrived by 8:00 AM
- Result: Full functionality restored, washer cycles working perfectly
👨🔧 Need Help with Your LG Washer in Vancouver?
If your LG washer is stuck with a DE1 or DE2 error, or just won’t start – don’t wait until it gets worse. These problems won’t go away on their own, and forcing the machine can cause more damage.
📍 Check our full service area
📞 Request service now
We fix it right the first time — no upsells, no shortcuts, just honest work.
EasyFix Appliance Repair
Proudly serving Vancouver, Ridgefield, Portland & 30+ nearby communities
Honest repairs. OEM parts. Done once. Done right.
